Friday, June 5, 2026 - FIFA has confirmed that a website checkout error resulted in dozens of fans receiving World Cup 2026 tickets without being charged.
Football’s governing body told Sky News Sports that around
60 supporters had secured tickets at ‘0 USD’ because of a payment issue during
the checkout process.
"FIFA can confirm that approximately 60 FIFA World Cup
2026 fans received a communication on Wednesday, 3 June regarding tickets that
had been allocated at no charge (0 USD) due to a prior payment issue during the
checkout process," FIFA said in a statement.
However, FIFA has now asked those fans to pay the correct
ticket price.
"The tickets requested by these fans remain reserved,
and the affected fans have been invited to complete payment of the correct
amount," it said.
FIFA added that it ‘regrets the error and any
inconvenience caused’.
According to an email reportedly sent by FIFA and shared
online by Ticket Talk Network, affected supporters have seven days to complete
payment or risk losing their tickets.
Ticket Talk Network also claimed in a post on X that the
affected tickets were for group-stage matches in Toronto.
The incident comes amid growing scrutiny over World Cup 2026
ticketing practices.
The tournament, which will be held across the United States,
Canada, and Mexico, will feature 48 teams and more than 100 matches.
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