U.S government agency to use AI to increase ‘efficiency’ of jobs in quest to downsiz

Tuesday, July 22, 2025 - The United States Office of Public Management has revealed plans to use AI to increase the “efficiency” of jobs in its quest to downsize the US government.

Scott Kupor, the agency’s new director, told reporters on Monday, July 21, that he has a “Silicon Valley” mentality when it comes to motivating employees and maximizing performance, and is looking to integrate AI into some of the agency’s tasks.

“I view AI as probably the most significant disinflationary technology that I think we have seen yet today,” Kupor told The Post in a meeting with reporters.

“What I mean by that is basically AI, however, you deploy it, it’s not gonna replace everybody’s jobs, but I think AI can massively increase the efficiency of a lot of jobs, and certainly, as we know, it’ll probably create new job opportunities as well.”

While AI won’t be used to cut jobs outright, the agency has been working to drastically downsize its number of employees.

OPM is on track to cut one-third of its staff by Dec. 31, largely through voluntary departures, from 3,110 employees to around 2,000.

The number of contractors used by OPM is also set to be slashed from 1,200 to about 600, the agency said.

Kupor mentioned customer service and information combing like going through the tens of thousands of comments the agency gets as some of the tasks potentially fit for artificial technology.

Kupor said its “hard to imagine that in a few years we won’t be able to “significantly increase the efficiency of the comment reading process by at least having some of that summarization, some of the kind of information gathering, information dissemination being enhanced by AI.”

As the agency’s new head, he said he wants OPM employees to be “prepared” for work in an AI “forward way” as President Trump has made clear he wants the US to be the global leader in AI innovation.

“I think it’s a good bet that the types of jobs that we will need five or 10 years from now will be different. The types of skills we will need will be different. And I’d like to make sure that as we think about … the recruitment and talent pipeline for government,” he said.