Wednesday, June 11, 2025 - OpenAI’s popular chatbot, ChatGPT has suffered a worldwide outage, causing widespread disruption.
The company said there are “elevated error rates and
latency” that users have been experiencing on various AI platforms.
"We are investigating," said the company. About 88
percent of complaints from India cited the chatbot not responding to queries, 8
per cent reported issues with the mobile app, and 3 percent faced API-related
problems.
Downdetector, a site that monitors online outages,
shows issues with OpenAI's ChatGPT started around 4am ET.
'We are observing elevated error rates and latency across
ChatGPT and the API,' OpenAI shared on its sit.
'Our engineers have identified the root cause and are
working as fast as possible to fix the issue.'
The company said at 10:54am ET that 'full recovery
across all listed services may take another few hours.'
OpenAI's website shows 14 affected components with its APIs,
21 for ChatGPT and four with Sora.
The APIs include chat, images, files, audio, realtime, and
responses. While iOS and Android, WhatsAPP, web, Dalle-E and desktop are
down for ChatGPT.
The AI has gained popularity in the workforce,
helping employees draft the perfect email, research information, and provide
customer support.
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