Wednesday, December 25, 2024 - The Federal Government, through the Nigeria Civil Aviation Authority, NCAA, has sanctioned five airlines for various offences.
The Director of Public Affairs and Consumer Protection, NCAA, Michael
Achimugu, made this known while briefing newsmen on Tuesday in Abuja.
He said two international and three domestic operators, which he did not
name, were involved in various violations of Part 19 of the NCAA regulations.
According to him, the violations include nonpayment of refunds within
the stipulated time frame, non-responsiveness to the NCAA’s directives, missing
luggage, manhandled luggage, short-landed baggage, delays and canceled flights.
“Although airlines are not always responsible for flight disruptions,
NCAA regulations stipulate actions they must take when these occur.
“Failure to comply attracts various levels of sanctions.
“The authority recently warned that it would initiate sanctions if
airlines failed to pay refunds within the stipulated time frame of fourteen
days for online ticket purchases and immediate cash refunds for tickets
purchased by cash,” he said.
Achimugu, however, stated that incessant disruptions during Yuletide had
caused a surge in passengers’ complaints about delays and cancellations.
The director assured that the NCAA would be summoning the Chief
Executives Officers of all airlines soon to a meeting over flight disruptions
and regulatory breaches.
0 Comments