Friday, August 14, 2026 - Bill Gates’ daughter, Phoebe Gates, is facing scrutiny over allegations that her shopping app, Phia, took credit for sales it did not actually generate, with a new report claiming she and co-founder Sophia Kianni knew about the practice months before it was publicly addressed.
According to people familiar with the matter cited by
Bloomberg, Gates and Kianni were allegedly aware of the issue as early as
December and discussed internal Slack messages concerning the practice.
Phia, a price-comparison and e-commerce app, uses a browser
extension designed to help shoppers find discount codes while completing
purchases. The company earns commissions from participating retailers when
purchases are attributed to the app.
However, the alleged problem involved the extension
reporting that Phia had generated sales even when shoppers had not used the app
to make their purchases. Bloomberg reported that the practice involved “cookie
stuffing”, in which a web-tracking cookie was allegedly placed during the
checkout process so that purchases could be attributed to Phia.
The allegations contrast with a statement a Phia
spokesperson gave in July, when the company said it had only become aware of
the “misattributions” within the previous 24 hours. “As soon as we were
notified, our team worked overnight to identify, mitigate, and has since
resolved the issue,” the spokesperson said at the time.
Phia has since said that any features responsible for the
misattributions were removed on July 7. The company also said it was working to
reverse affected transactions with brand partners and was hiring a head of
compliance to prevent similar problems in the future. However, the company did
not address the allegation that Gates and Kianni had been aware of the practice
before July.
An alleged Slack message from a Phia data scientist dated
July 7 reportedly estimated that cookie stuffing accounted for about 51 per
cent of the sales Phia claimed credit for during June. The allegations have
raised questions about the company’s sales-attribution practices and the extent
to which its founders were aware of the issue before it was publicly disclosed.

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